Alicia Schmidt
Cocoa,FL
Summary
Dependable employee successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
12
12
years of professional experience
Work History
Server / Bartender
On The Waterfront Cafe
05.2008 - 01.2014
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cocktail Waitress /Event Coordinator
Yankee Doodles
03.2005 - 04.2008
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
Bartender / Server
Longdoggers Bar And Grill
02.2002 - 03.2005
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Graphic Design
IADT
U.S.A01.2002
High School Diploma -
Coco High
Cocoa, FL08.1999
Skills
- Special Dietary Requirements
- Dish Preparation
- Food and Beverage Pairings
- Price Memorization
- Bill Computation
- Suggestive Selling
- Sales Expertise
- Cash Handling
- Wine Service
- Food Sales and Promotion
- Guest Relations Management
- Pos Operation
- Food Spoilage Prevention
- Dining Crew Workflow Optimization
- Hospitality Service Expertise
- Ordering Procedures
- Wine and Liquor Service
- Ability to Lift 30 Pounds
- Cocktail Knowledge
- Natural Leadership
- Covid Symptom Screening
Timeline
Server / Bartender
On The Waterfront Cafe
05.2008 - 01.2014
Cocktail Waitress /Event Coordinator
Yankee Doodles
03.2005 - 04.2008
Bartender / Server
Longdoggers Bar And Grill
02.2002 - 03.2005
Associate of Arts - Graphic Design
IADT
High School Diploma -
Coco High