Alicia Sims
Ville Platte,LA
Summary
Dedicated Registration Clerk/Secretary with over five years of experience in patient registration and appointment management. Skilled in maintaining client relationships, verifying insurance information, and streamlining registration processes to enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
Registration Clerk
Mercy Regional Medical Center
Ville Platte, LA
12.2020 - Current
- Greet and assist patients/clients in a professional and friendly manner
- Collect, verify, and update personal and demographic information
- Register new patients/clients into the system accurately
- Schedule, reschedule, and confirm appointments
- Verify insurance information and obtain necessary authorizations
- Maintain and update electronic and paper records
- Ensure all required documents and forms are completed and signed
- Handle incoming calls and respond to inquiries efficiently
- Maintain confidentiality of sensitive information (HIPPA compliance)
Secretary
Mercy Regional Medical Center
Ville Platte
02.2018 - Current
- Managed scheduling and calendar coordination for executive team, ensuring efficient time management.
- Developed and maintained comprehensive record-keeping systems, improving data accuracy and accessibility.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
Education
Ville Platte High School
Ville Platte, LASkills
- Problem-solving
- Patient registration
- Payment processing
- Registration data intake
- Healthcare experience
- Experience with [software]
- Initiative-taking
- Patient scheduling
- Appointment scheduling
- Client relationships
- Typing speed
Languages
English
Timeline
Registration Clerk
Mercy Regional Medical Center
12.2020 - Current
Secretary
Mercy Regional Medical Center
02.2018 - Current
Ville Platte High School