Alicia Sink
Holly Ridge,NC
Summary
Dedicated professional with extensive experience in personal relations and customer service. Proven skills in communication and time management, ensuring exceptional customer experiences while adhering to health and safety standards. Demonstrated reliability and strong work ethic in both autonomous and team settings. Experienced in managing staff and daily operations in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender
UnWined
Surf City, NC
06.2024 - Current
- Maintained bar cleanliness by adhering to health and safety standards.
- Performed opening and closing duties, including supply restocking.
- Greeted customers, delivering exceptional service to enhance satisfaction.
- Fostered positive relationships with colleagues through effective communication.
- Monitored guest alcohol consumption to ensure responsible service.
- Engaged in friendly conversations with customers to create enjoyable experiences.
- Remained calm during peak periods, promoting outstanding service delivery.
Barista
The Daily Grind
Surf City, NC
06.2021 - Current
- Greeted customers and efficiently processed beverage and food orders to ensure timely service.
- Crafted and served espresso drinks, blended coffees, and teas.
- Provided friendly, responsive customer service to enhance experience by promptly addressing inquiries and needs.
- Educated customers on menu items and offered personalized recommendations.
- Handled cash register operations to ensure accurate transactions with high efficiency and accuracy.
- Ensured cleanliness and organization of café environment.
- Maintained compliance with health and safety regulations, ensuring proper food handling and cleanliness to uphold café standards.
- Collaborated with team members to ensure smooth operations during busy hours.
- Maintained calm demeanor during high-volume periods and special events.
- Supported highest standards of conduct and service to support company reputation.
Education
Associate of Arts -
Coastal Carolina Community College
Jacksonville, NC05-2025
Skills
- Strong multitasking
- Communication and critical thinking
- OSHA and HIPAA compliance
- Patient care
- Time management
- Compassionate caregiving
- Team collaboration
- Adaptability
Certification
- Certified Nursing Assistant in North Carolina
- BLS Certified
Affiliations
- Volunteer at Hope First Pregnancy Center – Jacksonville, NC
Timeline
Bartender
UnWined
06.2024 - Current
Barista
The Daily Grind
06.2021 - Current
Associate of Arts -
Coastal Carolina Community College