Alicia Smith
West Memphis,AR
Summary
- Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
- Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
West Memphis, AR
07.2024 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Production Line Leader
Bosch Tools
West Memphis, AR
01.2023 - 10.2023
- Monitored production line workers to ensure they followed safety protocols and procedures.
- Coordinated with other departments to maintain the efficiency of the production line.
- Ensured that all products met quality standards before being shipped out.
Education
Associate of Applied Science - Nursing
ASU Mid-South Community College
West Memphis, AR05-2024
High School Diploma -
Turrell High School
Turrell, AR05-2005
Skills
- Safety Compliance
- Quality Assurance
- Cash Handling
- Staff Motivation
- Opening and closing procedures
- Documentation And Reporting
Certification
- Earned Certificate for Phlebotomy May 17, 2024
- Earned ServSafe certificate August 30, 2024
Timeline
Shift Manager
McDonald's
07.2024 - Current
Production Line Leader
Bosch Tools
01.2023 - 10.2023
Associate of Applied Science - Nursing
ASU Mid-South Community College
High School Diploma -
Turrell High School