Alicia Street

• Partnering with colleagues to implement best practices and protocols.
• Development and implementation of new administrative procedures.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
• Responsible for School Procurement
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems

• Reduced escalations by effectively addressing concerns
• Responded to customer calls and emails to answer questions about products and services.
• Managed department call volume of 50 calls per day and coordinated department schedules to maximize coverage during peak hours
• Acted as a team leader in group projects, delegating tasks and providing feedback
• Learned and adapted quickly to new technology and software applications

• Demonstrated adaptability by covering other routes when necessary due to absences or scheduling conflicts.
• Maintained clean driving record while navigating difficult terrain on rural routes.
• Organized mail ahead of delivery runs for correct routing.
• Ensured safety compliance by adhering to federal regulations and company policies while driving rural routes.
• Distributed mail to residences and businesses, delivering to approximately 720 customers per shift.

• Collaborated with fellow teachers to develop and implement engaging lesson plans for infant care.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Actively encouraged children to develop their communication, problem-solving and social skills.
• Implemented curriculum to enhance classes with learning-focused activities.

• Completed accurate order entry and data verification.
• Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
• Assisted in training new hires, sharing best practices for efficient order entry procedures.
• Reduced errors in order entry by implementing quality control measures and routine database audits.

• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Participated in professional development workshops to stay current with best practices in early childhood education.

Implemented a fundraiser to help the underprivileged underserved community, Created a literacy program to increase the school's library, by 10k.

• Created and managed project plans, timelines, and budgets
• Prepared and delivered presentations and reports on liaison activities for internal and external stakeholders