Alicia Strimple
Johnstown,Colorado
Summary
Emerging HR professional with a strong foundation in employee relations, performance management, and people development, supported by a bachelor’s degree in Human Resources. Brings real-world experience managing leaders, supporting leave-of-absence processes, participating in HR investigations, and handling performance improvement and separations across multiple states. Adept at documentation, policy application, and supporting employees and leaders through change.
Overview
21
21
years of professional experience
Work History
Business Operations Manager III
Echostar Communications, LLC
Englewood, CO
06.2022 - Current
- Lead and manage a team of five project managers, providing ongoing coaching, performance feedback, and professional development to support individual growth and organizational goals.
- Conduct regular one-on-one meetings focused on performance management, skill development, career planning, and improvement plans; prepare structured agendas and maintain detailed documentation to ensure accountability and progress tracking.
- Facilitate team meetings multiple times per week to align on priorities, address challenges, and reinforce communication, engagement, and collaboration.
- Partner cross-functionally with leadership, training, and business stakeholders to plan and execute organizational initiatives impacting the Direct Sales workforce, including change communication and training enablement.
- Coordinate and lead weekly status meetings to provide senior leadership with updates on active projects, risks, and outcomes, ensuring transparency and alignment.
- Serve as a lead on new, business-critical initiatives, supporting organizational change through planning, execution, and post-launch evaluation.
- Contribute to innovation and continuous improvement efforts, including participation in AI-driven initiatives designed to increase operational efficiency and improve employee experience at the site level.
Direct Sales Site Manager
EchoStar
Phoenix, AZ
06.2021 - 06.2022
- Managed and developed five or more frontline team managers overseeing teams of 10–15 employees each, supporting performance, engagement, and operational consistency across multiple sites.
- Partnered with managers to support employee leave-of-absence processes, including assisting with claims navigation, tracking leave status, and resolving coverage gaps in alignment with company policy.
- Participated in and supported HR investigations by gathering documentation, conducting fact-finding, and partnering with HR to ensure appropriate resolution.
- Led performance management processes, including delivering feedback, initiating performance improvement plans (PIPs), and supporting employment separations when performance expectations were not met.
- Managed employee relations across multiple U.S. states, ensuring separation processes aligned with state-specific requirements and company policies.
Agent and Team Manager
EchoStar
Littleton, CO
03.2011 - 06.2021
- Led team to achieve operational goals through effective workflow management.
- Developed training programs for team meetings that enhanced team performance and knowledge retention.
- Separated with employees, voluntarily or involuntarily.
- Attended unemployment hearings.
Starbucks Lead
Target
Thornton, CO
03.2005 - 03.2011
- Managed the Starbucks operations and a team of 4.
- Responsible for performance management.
Education
Bachelor of Science - Human Resources Management
CSU Global
Denver, CO.06-2025
Associate of Arts - Psychology
University of Phoenix Online
Tempe, AZ05-2012
Skills
- Project management
- Google Suite proficient
- Effective communication
- Staff management
- New hire training
- Teamwork and collaboration
- Performance improvement
- Administrative management
Accomplishments
- Distinguished Service Award - 3/2024
- Annual Platinum Recognition - 5/2025
Timeline
Business Operations Manager III
Echostar Communications, LLC
06.2022 - Current
Direct Sales Site Manager
EchoStar
06.2021 - 06.2022
Agent and Team Manager
EchoStar
03.2011 - 06.2021
Starbucks Lead
Target
03.2005 - 03.2011
Bachelor of Science - Human Resources Management
CSU Global
Associate of Arts - Psychology
University of Phoenix Online