Alicia Sweet
Houston,TX
Summary
Dedicated General Office Associate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Office Associate
Home Depot, Rapid Deployment Center
06.2009 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
Cashier
Pappas Bar-B-Q
09.2018 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
Education
No Degree - Elementary Education
Prairie View A & M University
Prairie View, TXSkills
- Workplace Safety
- Preparing Reports
- Cash Handling
- Data Entry
- Flexible Schedule
- Client Engagement
- Customer Engagement
- Customer Service
- Attention to Detail
Certification
TABC Certification 07/2025
Timeline
Cashier
Pappas Bar-B-Q
09.2018 - 12.2021
General Office Associate
Home Depot, Rapid Deployment Center
06.2009 - Current
No Degree - Elementary Education
Prairie View A & M University
TABC Certification 07/2025
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