Alicia Taylor
Longview,USA
Summary
I am hoping to acquire a position within your company utilizing my extensive experiences in leadership, computing, development, training, problem solving, and increasing company profitability. To further gain experiences in working as part of a team and growing opportunity.
Overview
19
19
years of professional experience
Work History
Supervisor
UPS
Longview, TX
09.2017 - Current
- Customer Service helping assist customer with question about shipping and receiving packages
- Assigning On-Call Air Pickup to drivers
- Driver follow-ups
- Package Tracking
- Dispatching
- Claims
Clerical/Receiving
Stonebridge Personnel
Longview, TX
01.2017 - 09.2017
- Work daily trailer manifests and local receipts to ensure data has been received and clear of errors
- Review Purchase Orders
- Manual key cartons for receipts
- Problem research and resolution
- Provide clear and concise written/verbal communication to merchants, EDI, and DC Managements
- Assess vendor violations for non-compliant shipments
Office Management Specialist
ACS GROUP/UPS
Longview, TX
10.2016 - 12.2016
- Customer Service helping assist customer with question about shipping and receiving packages
- Assigning On-Call Air Pickup to drivers
- Driver follow-ups
- Package Tracking
Shipping and Receiving Clerk/CSR
Advantage Staffing
Longview, TX
02.2016 - 09.2016
- Greet drivers as they arrive and assign them to a dock door
- Prepares bills of lading; checks items to be shipped against pick ship to verify that quantities are correct.
- Direct or route customer calls to appropriate personnel for assistance
- Research, prioritize and resolve customer issues in timely and accurate fashion.
- Ensure posting of outbound deliveries using pre-designated software
- Receipting receipts into customer’s inventory.
- Track inventory in appropriate system
Warehouse Clerk
Genpak
Longview, TX
10.2012 - 09.2015
- Bill out customer order and company transfers
- Print loads out for each days loading summary
- Cycle counting
- Counting loads for accuracy to insure minimal error
- Monitor attendance for the warehouse loaders to make sure that their punch in and punch out times were correct
- Receiving inbound receipts with incoming product from other Genpaks into Oracle
Merchandise Processor
Neiman Marcus
Longview, TX
07.2009 - 10.2012
- Train all new hires on the company’s process
- Pulling merchandise for customer tickets and stores transfers from shelves
- Stock merchandise to appropriate shelve as it comes in on shipments in a timely manner
- Receive shipment in using WMS system
- Staging shipments on the line
- Unpacking/tagging shipments
- Correctly pack merchandise to ship
- Perform inventory and verify that all merchandise is accounted for and accurate
Payroll Specialist
Career Personnel
Longview, TX
02.2007 - 12.2008
- Assist HR with projects as needed
- Preparing, reviewing, and confirming payroll for 100+
- Answering multi-phone lines
- Monitor and correct attendance when needed
- Enter employee information into system to ensure pay is received
Education
Bachelor of Science - Applied Human Resources Management
Grand Canyon University
Associate of Arts - Business Administration
Tyler Junior College
High School Diploma - undefined
Tatum High School
Skills
- Training and development
- Leadership Skills
- Verbal and Written Communication Skills
- Safety coordinating
- Employee coaching
- Computer proficient
- Energetic and organized
- Excellent communication skills
- Attention to details
- Planning/coordinating
Timeline
Supervisor
UPS
09.2017 - Current
Clerical/Receiving
Stonebridge Personnel
01.2017 - 09.2017
Office Management Specialist
ACS GROUP/UPS
10.2016 - 12.2016
Shipping and Receiving Clerk/CSR
Advantage Staffing
02.2016 - 09.2016
Warehouse Clerk
Genpak
10.2012 - 09.2015
Merchandise Processor
Neiman Marcus
07.2009 - 10.2012
Payroll Specialist
Career Personnel
02.2007 - 12.2008
Bachelor of Science - Applied Human Resources Management
Grand Canyon University
Associate of Arts - Business Administration
Tyler Junior College
High School Diploma - undefined
Tatum High School