Alicia Trevino
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Parking Supervisor
ASM Global
Houston, Texas
01.2022 - 03.2024
- Oversaw daily parking operations at Nrg for big events, ensuring efficient management and customer satisfaction.
- Coordinated parking logistics for high-traffic events to ensure smooth flow.
- Supervised and coordinated activities of employees engaged in issuing tickets, collecting fees, and providing information.
- Trained and mentored staff on customer service and safety protocols.
- Advised employees on best practices for handling difficult customers, enhancing service quality and conflict resolution.
- Communicated effectively with guests to address concerns and provide assistance.
- Conducted routine inspections to ensure compliance with safety regulations.
- Developed guidelines for acceptable customer behavior to promote a respectful and safe environment.
Order Selector /Inbound Stower
Amazon
Houston, Texas
08.2019 - 02.2021
- Selected products and items from shelves and pallets for customer orders.
- Selected orders accurately from inventory using handheld scanners.
- Collaborated with team members to meet daily workload expectations.
- Adhered to safety protocols while handling and moving goods.
- Prepared products for packaging and shipping according to company specifications.
- Followed established procedures regarding hazardous materials handling and packaging requirements.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Order Selector
Grocers Supply Inc.
Houston, Texas
03.2008 - 08.2010
- Fulfilled customer orders efficiently to meet daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Verified accuracy of picked items for customer orders by cross-referencing with order lists. Keyed codes into the system for orders.
- Operated electric pallet jacks to transport products between warehouse aisles.
- Prepared products for packaging and shipping according to company specifications.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Maintained cleanliness and safety standards in work environment during shifts.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Education
High School Diploma -
Jefferson Davis High School
Houston, TX05-2005
Skills
- Parking management
- Ticketing operations
- Customer assistance
- Employee supervision
- Staff training
- Communication skills
- Customer service
- Attention to detail
- Communication skills
- Team collaboration
- Team player attitude
- Order verification
- Warehouse safety procedures
- Material handling techniques equipment
- Order verification
Timeline
Parking Supervisor
ASM Global
01.2022 - 03.2024
Order Selector /Inbound Stower
Amazon
08.2019 - 02.2021
Order Selector
Grocers Supply Inc.
03.2008 - 08.2010
High School Diploma -
Jefferson Davis High School