Alicia Wallace
Sanford,US
Summary
Exceptional juggler of multiple competing responsibilities at the same time. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the Food business. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements
Overview
7
7
years of professional experience
Work History
Commercial Lines Producer
Kennebunk Savings
Kennebunk, ME, US
12.2021 - Current
- Had an excellent attendance record and was always on time for work
- Worked to accommodate new and different insurance requests, as well as investigate new value opportunities to improve the reputation of the insurance agency
- Reached out to potential clients through direct marketing techniques such as mailings and phone calls
Server
Applebees / Hamburger harry / Robertos
Sanford, ME, US
04.2019 - 03.2021
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Kept an eye on guests for signs of intoxication and immediately alerted management
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Kept a high level of cleanliness and sanitation
- Made sure that the kitchen was kept clean and free of debris and water
- Educated new employees on the restaurant's practices, culture, and procedures
Host/Busser
Maine Diner
Wells, ME, US
04.2018 - 07.2019
- Had planned ahead
- Kept track of everything
- Made a recording
- Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers etc
Education
GED -
Kennebunk High School
Kennebunk, ME01.2020
Skills
- Team building
- Customer service
- Team management
- Table setting knowledge
- Communication skills
- To-go order preparation
- High-volume dining
- Menu presentation
Timeline
Commercial Lines Producer
Kennebunk Savings
12.2021 - Current
Server
Applebees / Hamburger harry / Robertos
04.2019 - 03.2021
Host/Busser
Maine Diner
04.2018 - 07.2019
GED -
Kennebunk High School