Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alicia Ward

Mobile,AL

Summary

Dedicated Medical Assistant with proven expertise in patient care and clinical documentation, honed at Mobile Diagnostic Center. Skilled in HIPAA compliance and offering exceptional customer service, I significantly enhanced patient education on preventative care. Demonstrates a strong commitment to professionalism and ethics, ensuring high standards of healthcare.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Mobile Diagnostic Center
08.2024 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Completed EKGs and other tests based on patient presentation in office.
  • Taught patients about medications, procedures, and care plan instructions.

Medical Assistant

USA Health
08.2022 - 04.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Expediter

Texas Roadhouse
06.2020 - 04.2023
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.

Education

Certified Clinical Medical Assistant - Medical Assistant

Fortis College
Mobile, AL
06-2022

High School Diploma -

Ben C Rain High School
Mobile, AL
05-2015

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Vital signs monitoring
  • Clinical documentation
  • Patient-focused care
  • Phlebotomy
  • Data entry
  • Procedure assistance
  • Electronic health records
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Insurance verification
  • Professionalism and ethics
  • Sterilization techniques
  • Medical supply inventory
  • Sterile technique

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
  • Dean's List 2022
  • President's List 2022
  • CPR certification

Timeline

Medical Assistant

Mobile Diagnostic Center
08.2024 - 11.2024

Medical Assistant

USA Health
08.2022 - 04.2023

Expediter

Texas Roadhouse
06.2020 - 04.2023

Certified Clinical Medical Assistant - Medical Assistant

Fortis College

High School Diploma -

Ben C Rain High School

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Alicia Ward