Alicia Watson
Chandler,AZ
Overview
32
32
years of professional experience
Work History
Auto, Claims Adjuster
State Farm
Tempe, AZ
10.2023 - Current
- Maintain quality standards by reviewing claims while efficiently working off project list.
- Investigated and analyzed auto insurance claims to determine validity, accuracy, and coverage.
- Processed payments according to terms outlined in policy contracts.
- Ensured compliance with company policies and procedures as well as applicable state regulations.
Central Ops Associate - Flex Roar
Amazon
Tempe, AZ
09.2021 - Current
- Support same-day delivery of onilne shopping. Brands such as; PacSun, GNC, Diesel, Superdry, 100% Pure, Sur la Table, Office Depot and more.
- Prioritized and organized tasks to efficiently accomplish service goals, re-attempts and store closure/reopening.
- Reassign or add drivers based on order demands
- Contact drivers or stores; confirm pick-up of orders.
Central Ops Associate - Flex AGL
Amazon
Tempe, AZ
09.2021 - Current
- Support Fulfillment Centers, Whole Foods and Third Party locations. Personally actioning 2755 exceptions in Supporting delivery of $220,000 orders in the last thirty days.
- Communicated clearly with customers regarding discrepancies in their order - resolving with a replacement of items or refund transaction.
- Responded quickly and effectively to Flex tickets requiring attention
Administrative Assistant
Swire Coca-Cola
Tempe, AZ
03.2021 - 07.2023
- Provided administrative support to the Sales Center Manager, including scheduling meetings and managing calendars.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Prepared and prioritized calendars,correspondence and confidential documents.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Inventoried and ordered supplies for office.
Executive Assistant
Hydrite Chemical Co.
Brookfield, WI
02.1992 - 07.2020
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed daily invoices, reports and proposals.
- Managed and tracked expenses to meet company budget requirements.
- Conducted research and collected and analyzed data to prepare reports and documents.
Education
Associate of Science - Business
Cardinal Stritch University
Milwaukee, WI06-2010
Timeline
Auto, Claims Adjuster
State Farm
10.2023 - Current
Central Ops Associate - Flex Roar
Amazon
09.2021 - Current
Central Ops Associate - Flex AGL
Amazon
09.2021 - Current
Administrative Assistant
Swire Coca-Cola
03.2021 - 07.2023
Executive Assistant
Hydrite Chemical Co.
02.1992 - 07.2020
Associate of Science - Business
Cardinal Stritch University