ALICIA ZAVALA
Sparks
Summary
To obtain a position where I can use my hard working skills & abilities to benefit the any growing organization and be of service to others.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nutrition Service Worker
Washoe County School District Directory
Sparks, NV
10.2022 - Current
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring proper stock levels of food supplies.
- Collaborated with team members to enhance meal presentation and service efficiency.
- Implemented feedback from students to improve menu offerings and satisfaction.
- Monitored food temperatures to ensure safety and quality standards were met.
- Trained new staff on safety protocols and food handling procedures.
- Prepare food for 1,200 children daily 5 days a week
- Build a memorable relationship with children
Server
Morningstar Senior Living
Sparks, NV
02.2022 - 09.2022
- Greeted and accommodated guests, building positive experience from first interaction.
- Memorized menu to help diners make informed meal choices.
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Attended company and restaurant required trainings and meetings, improving skills.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Set up linens, dishes, and silverware to prepare tables for customers.
- Answered telephones to take reservations or to-go orders.
- Listened to customer concerns and complaints and quickly rectified issues.
- Filled condiment, salt and pepper, and napkin containers.
- Swept and mopped floors and removed trash.
Social Services Designe
US
07.2019 - 03.2020
- Social services designe provides social, emotional and psychological needs of skilled nursing resident; promoted continuing growth and development to the individual full potential.
- The social services designe plans, coordinates and implements social services to meet the needs of each resident, also working with staff, community, appropriate social agencies, volunteers, resident and their families.
CNA
Eastern Plumas Health Care
Loyalton, CA
05.2019 - 03.2020
- Provided patients and families with emotional support
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with vital sign monitoring and documentation for patient care plans.
- Trained new CNAs on best practices in patient care and compliance with health regulations.
- Collaborated with interdisciplinary teams to develop and implement personalized care strategies.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Department Manager
Walmart
Porterville, CA
07.2018 - 02.2019
- Responsible for an entire area of the store
- Accountable for merchandise, availability, department standards, and financial performance of my area
- Ensure customer satisfaction by greeting and answering customer
- Summary
- Skills
- Experience questions
- Tour my department through out the day to ensure it meets customer expectations
- Prepare and plan for upcoming events that will impact my department
- Use basic math skills to maintain accurate inventory levels.
- Oversaw daily operations to ensure optimal inventory management and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and productivity.
Assistant Manager
Family Dollar
Porterville, CA
11.2017 - 01.2019
- Involved in administrative Supervisory of job duties
- Scheduling
- Delegating work
- Hiring and training of new employees
- Ensuring customer satisfaction.
- Trained and mentored new employees on store policies, procedures, and customer service standards.
- Led team in achieving operational goals through effective scheduling and resource allocation.
Home Health Aide
Supportive Services
Porterville, CA
09.2013 - 11.2013
- Changed dressings and provided patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaption to disability and illness
- Planned, purchased, prepared, and served meals to patients and other family members, according to prescribed diets
- Performed a variety of duties requested by client, such as obtaining household supplies and running errands and entertained, conversed with, read aloud to patients to keep them mentally healthy and alert
- Changed bed linens,washed and ironed patients laundry, and cleaned patients quarters
- Massages patients and applied preparation and treatments, such as liniment,alcohol rubs, and heat lamp stimulation
- Checked patients pulse, temperature and respiration, and administered prescribed oral medications under wri en direction of physicians and as directed by home care nurse or aide
- Provided patient with help moving in and out of beds, baths, wheelchairs, and automobiles, and with dressing and grooming.
CNA
Valley Care Center
Porterville, CA
01.2011 - 01.2012
- Provided patients and families with emotional support
- Changed bed linens, cleaned patients quarters
- Massaged patients
- Assist with daily living activities
- Maintaining records, patients progress & conditions
- Showers bathing
- Assist with changing
- Oral care
- Hygiene
- Assist with feeding.
Home Health Aide
Home Supportive Services
Portola, CA
04.2005 - 01.2008
- Changed dressings and provided patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaption to disability and illness
- Planned, purchased, prepared, and served meals to patients and other family members, according to prescribed diets
- Performed a variety of duties requested by client, such as obtaining household supplies and running errands and entertained, conversed with, read aloud to patients to keep them mentally healthy and alert
- Changed bed linens,washed and ironed patients laundry, and cleaned patients quarters
- Massages patients and applied preparation and treatments, such as liniment, alcohol rubs, and heat lamp stimulation
- Checked patients pulse, temperature and respiration, and administered prescribed oral medications under direction of physicians and as directed by home care nurse or aide
- Provided patient with help moving in and out of beds, baths, wheelchairs, and automobiles, and with dressing and grooming.
Education
High School Diploma -
Jim Beckwourth High
Portola, CA01-2006
Skills
- Honest, friendly, outstanding communication skills
- Able to work independently, and can demonstrate effective leadership skills
- Able to work with others toward a team goal
- Demonstrated ability to work effective with clients
- Team management
- Organization
- Supervision
- Training & Development
- Team building
- Fluent in Spanish
- PPE use
- Build memorable relationship with students
Certification
CNA
Timeline
Nutrition Service Worker
Washoe County School District Directory
10.2022 - Current
Server
Morningstar Senior Living
02.2022 - 09.2022
Social Services Designe
07.2019 - 03.2020
CNA
Eastern Plumas Health Care
05.2019 - 03.2020
Department Manager
Walmart
07.2018 - 02.2019
Assistant Manager
Family Dollar
11.2017 - 01.2019
Home Health Aide
Supportive Services
09.2013 - 11.2013
CNA
Valley Care Center
01.2011 - 01.2012
Home Health Aide
Home Supportive Services
04.2005 - 01.2008
High School Diploma -
Jim Beckwourth High