Alicia A Wright
Concord,USA
Summary
Experienced in representing products and services by engaging target audiences, providing good customer service and great communication skills, also a hardworking employee with multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience and promoting company's goals through teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Menards
Minnesota, USA
09.2023 - 12.2023
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Brand Ambassador
Keljhani Co.
Liberia, Liberia
06.2022 - 10.2023
- Maintained brand and product knowledge to anticipate questions about products and deliver thoughtful responses.
- Worked along with the company to showcase the brand through social media and other marketing strategies.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Shared feedback and ideas with management to improve processes.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Maintained professionality and efficiency while working closely with leadership.
Cashier
Wright's Choice (Family owned)
Paynesville, Liberia
07.2019 - 07.2020
- Accepted cash payments, issued receipts, and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High school diploma -
St. Teresa Convent Catholic High School
Monrovia, Montserrado, Liberia01.2021
Skills
- Outgoing Personality
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Meeting deadlines
- Content Creating
- Social media Influencing
- Modeling
- Dancing
- Communication Skills
- Social Media Marketing
- Customer Engagement
- Team Player
- Time Management
Accomplishments
- 2nd Dux, West African Senior School Certificate Examination (WASSCE), 2020
- St. Teresa Convent High School Salutatorian of the class of 2019/2020
- Winner of the Miss Bilikon Beauty Pageant, 2020
- Academic Achievement Award ( Air Force Technical Training), 2024
Languages
English, Fluent
Awards
- Former President Ellen Johnson Sirleaf's Academic Scholar's Award, 2016
- Face of Liberian Girls Rock, 2021
- Edana Photography's Most Beautiful Girl in Liberia, 2019
Certification
- Basic Military Training Course
- Air Transportation Apprentice Course
- Licensed Life Insurance Provider
Languages
English
Professional
Timeline
Sales Associate
Menards
09.2023 - 12.2023
Brand Ambassador
Keljhani Co.
06.2022 - 10.2023
Cashier
Wright's Choice (Family owned)
07.2019 - 07.2020
High school diploma -
St. Teresa Convent Catholic High School