Data Entry
Alicia Hall
Carson,CA
Summary
Highly efficient Appointment Clerk offering several years of experience in administrative support and customer service. Excellent Microsoft office proficiency, problem-solving, and communication skills.
Overview
12
12
years of professional experience
Work History
Appointment Clerk
Kaiser Permanente
10.2012 - Current
- Answered approximately 60 calls per day regarding appointment requests, concerns and inquiries.
- Provided accurate information and answered any questions regarding consultations or procedures.
- Utilized EPIC system to track and manage referrals, keeping appointments organized
- Communicated with management to provide feedback on value and productiveness of appointment setting process
Data Processing Clerk
Grancell Lebovitz Stander Marx And Barnes Law Firm
09.2011 - 09.2012
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Performed regular quality control checks to verify accurate entry of data.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies
Education
Associate of Applied Science - Business Management
Eastern Gateway Community College
Steubenville, OH07.2020
Skills
- Critical Thinking
- Client Relationship Management
- Clerical Support
- Data Entry Expertise
- Computer Proficiency
- High-Volume Call Reception
- Excellent Phone Demeanor
Software
Microsoft Office Suites
E-mail Management
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home option4-day work weekPersonal development programsCompany CulturePaid sick leave401k matchStock Options / Equity / Profit SharingLanguages
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Appointment Clerk
Kaiser Permanente
10.2012 - Current
Data Processing Clerk
Grancell Lebovitz Stander Marx And Barnes Law Firm
09.2011 - 09.2012
Associate of Applied Science - Business Management
Eastern Gateway Community College