Alicia N. Buchanan
Coatesville,Pennsylvania
Summary
Organized and motivated leader eager to apply time management and organizational skills in various environments. Seeking intermediate level opportunities to expand skills while facilitating company growth. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Chester County OIC
Coatesville, PA
04.2021 - Current
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Used social media as recruitment tool by posting content and responding to inquiries or comments.
- Scheduled or conducted new employee orientations.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Exceeded quality goals to support team productivity.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
Voters Registration
New Pennsylvania Project
Coatesville, PA
08.2022 - 01.2023
- Maintained detailed database of compliance data, activities and actions taken.
- Limited workflow downtime by training voting volunteers and election officials on election day protocols.
- Enforced regulatory policies and procedures across different teams and programs.
- Managed full-cycle voter outreach, early voting and election day operations, results tabulation and reporting procedures with zero discrepancies.
- Published notices of upcoming elections and nomination meetings.
- Evaluated applications and associated documentation to determine eligibility.
Caregiver
Wellspring Home Care Services
Downingtown, PA
04.2022 - 04.2023
- Assisted with meal planning to meet nutritional plans.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Consulted with client care team to continually update care plans.
- Organized oral medications for clients following dosage and schedule requirements.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients get in and out of beds and wheelchairs.
- Laundered clothing and bedding to prevent infection.
Nurse Aide
Merrill Gardens
Exton, PA
12.2021 - 04.2022
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted with adequate nutrition and fluid intake.
- Monitored and observed patients to accurately records changes in condition and reaction to medications and treatment.
- Comforted patients and provided reassurance and encouragement.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Followed safe lifting techniques and individual resident lifting instructions.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Assistant Case Manager
Chester County OIC
Coatesville, PA
02.2021 - 04.2021
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Directed activities of professional and technical staff members and volunteers.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Researched and analyzed community needs to determine program directions and goals.
- Provided hands-on and proactive leadership to community services staff.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Nurse Aide
Camilla Hall Nursing Home
Malvern, PA
08.2018 - 02.2022
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted with adequate nutrition and fluid intake.
- Comforted patients and provided reassurance and encouragement.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Followed safe lifting techniques and individual resident lifting instructions.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Collected and documented vital signs to track current patient conditions.
- Used mobility devices to transport patients.
Team Member
The Maids
Downingtown, PA
09.2018 - 09.2019
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Restocked supplies, replacing toiletries, liners and soaps.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Education
Coatesville Area Senior High School
Coatesville, PA06.2012
Skills
- Data Entry
- Supportive Service
- Talent Recruitment
- Employment Verification
- Quality Control
- Gaining letters of support
- Proofreading and Editing
- Data Management
- Basic Math
- Assist with grant applications
- Respectful and Compassionate
- Community Activities
- Mobility Assistance
- Meal Preparation
- Incident Reporting
- Sound Judgment
- Decision Making
- Employee Relations
- Networking and Partnership Development
- Housekeeping
- ADL Assistance
- HIPAA Compliance
- PPE Usage
- Time Management
- Friendly, Positive Attitude
- First Aid/CPR
Certification
- Pennsylvania Adult Education Resources E-Data v2Training |January 2024 | CHESTER COUNTY OIC
- Moving On: A Program for At-Risk Women training |June 2023| Friends Association
- CM3 Training |SOAR AMBASSADOR| FEBUARY 2022- JUNE 2022|
- AMERICAN HEALTH CARE ASSOCIATION | JUNE 2021
- Temporary Nurse Aide Training -2020
- SOAR PROGRAM | MAY 2019 | CHESTER COUNTY OIC
• Penn Foster University
-Career Readiness Boot camp
-Concentration: Healthcare (Spring 2019)
• Professional Development Activities
• Soft Skills Training
• Case Management Skills
Timeline
Voters Registration
New Pennsylvania Project
08.2022 - 01.2023
Caregiver
Wellspring Home Care Services
04.2022 - 04.2023
Nurse Aide
Merrill Gardens
12.2021 - 04.2022
Talent Acquisition Specialist
Chester County OIC
04.2021 - Current
Assistant Case Manager
Chester County OIC
02.2021 - 04.2021
Team Member
The Maids
09.2018 - 09.2019
Nurse Aide
Camilla Hall Nursing Home
08.2018 - 02.2022
Coatesville Area Senior High School
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