Alicia Pires
Brockton,MA
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
12
12
years of professional experience
Work History
Administrative Office Assistant
United States Air Force
Biloxi, MS
05.2019 - 06.2023
- Performed general office duties, such as ordering supplies, maintaining records management database systems and performing bookkeeping work
- Provides administrative support for 200 personnel and manpower programs, such as personnel rosters, evaluations, decorations, supervisory data, in/out processing personnel and manpower authorization request
- Served as primary point of contact for facilitating operational and administrative inquires
- Develop and coordinate monthly diversity and inclusion training, meetings, or information for over 200 colleagues.
DIRECT SUPPORT PROFESSIONAL
May Institute
Brockton, MA
04.2016 - 05.2019
- Collaborated with counselors to develop counseling programs that address needs of individual students
- Compiled information such as residents' daily activities and quantities of supplies used to prepare required reports
- Developed program plans for individuals and assisted in plan development
- Made regular rounds to ensure that residents and areas were safe and secure
- Enforced rules and regulations to ensure smooth and orderly operation of dormitory programs.
DIETARY AIDE
Southeast Rehabilitation & Skilled Care Center
Easton, MA
02.2014 - 04.2019
- Prepared meals for patients according to dietary needs and manager guidelines
- Provided excellent customer service to residents, staff, and families
- Conducted individual nutritional assessments evaluating dietary histories and supporting relevant treatment programs
- Planned menus and diets to guide patients based on nutritional needs and established guidelines
- Collaborated with dieticians to obtain accurate nutritional information and assess patient needs.
Coaching for Change Coach
Boys and Girls Club
Brockton, MA
06.2011 - 05.2013
- Organized and supervised recreational activities to ensure a safe and positive environment for participants.
- Planned and coordinated special events including field trips, guest speakers, campouts, award ceremonies.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
Education
BACHELOR OF ARTS (B.A.) IN SOCIAL WORK CANDIDATE -
Bridgewater State University
05.2025
HIGH SCHOOL DIPLOMA -
Brockton High School
06.2014
Skills
- Multitasking and Time Management
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Residential Treatment Plans
- Team Building And Relationships
- Interpersonal And Written Communication
- Effective Leadership
- Activity Planning
- Customer Service
- Event Coordination
- Problem-Solving
Languages
Portuguese Bilingual
Awards
- Employee of the quarter
- Achievement Medal
Languages
Portuguese
Native/ Bilingual
Timeline
Administrative Office Assistant
United States Air Force
05.2019 - 06.2023
DIRECT SUPPORT PROFESSIONAL
May Institute
04.2016 - 05.2019
DIETARY AIDE
Southeast Rehabilitation & Skilled Care Center
02.2014 - 04.2019
Coaching for Change Coach
Boys and Girls Club
06.2011 - 05.2013
BACHELOR OF ARTS (B.A.) IN SOCIAL WORK CANDIDATE -
Bridgewater State University
HIGH SCHOOL DIPLOMA -
Brockton High School