Aliciauna Cooper
Columbus,OH
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Membership Experience Specialist
YMCA of Central Ohio
05.2025 - 01.2026
- Developed training materials to enhance member engagement and retention strategies.
- Facilitated onboarding processes for new staff, ensuring consistency in service delivery.
- Analyzed member feedback to identify areas for program improvement and development.
- Collaborated with cross-functional teams to design and implement community outreach initiatives.
- Streamlined communication processes between departments to improve operational efficiency.
- Managed scheduling of events and programs, optimizing resource allocation and participation rates.
Adminstrative Assistant
Ryerson Steel
01.2023 - 05.2024
- Managed scheduling and coordination of meetings, ensuring efficient use of time and resources.
- Prepared and maintained accurate reports for internal and external stakeholders.
- Assisted in the onboarding process for new employees, facilitating a smooth transition into the team.
- Streamlined office processes by implementing digital filing systems for improved document management.
- Communicated effectively with vendors to coordinate supply orders, enhancing inventory management.
- Conducted research to support project initiatives, providing valuable insights to enhance decision-making.
- Maintained office supplies inventory, ensuring availability while minimizing costs through strategic ordering practices.
- Supported senior management by organizing travel arrangements and preparing itineraries for business trips.
Retail Sales Associate
Big Lots
08.2021 - 02.2022
- Assisted customers in locating products, enhancing overall shopping experience.
- Operated point-of-sale system for efficient transaction processing.
- Maintained store cleanliness and organized merchandise displays to attract customers.
- Collaborated with team members to restock shelves and ensure inventory accuracy.
- Provided product information and recommendations, fostering customer loyalty.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Reynoldsburg High School
Reynoldsburg, OH06.2021
Radio, Television, And Digital Media Broa - Radio, Television, And Digital Media Broadcasting
Ohio Media
Columbus, OH10.2022
Skills
- Performance tracking
- Marketing strategy
- Corporate communications
- Database management
- Customer service
- Active listening
- Data entry
- Critical thinking
- Microsoft teams
- Microsoft powerapps
- Microsoft dynamics 365
- Microsoft forms
- Office 365 security
- Project planning
- Customer assistance
- Time management skills
- Cash handling
- Cleaning and sanitizing
Certification
OSHA 30
Timeline
Membership Experience Specialist
YMCA of Central Ohio
05.2025 - 01.2026
Adminstrative Assistant
Ryerson Steel
01.2023 - 05.2024
Retail Sales Associate
Big Lots
08.2021 - 02.2022
Radio, Television, And Digital Media Broa - Radio, Television, And Digital Media Broadcasting
Ohio Media
High School Diploma -
Reynoldsburg High School