Alieah Kabba
Bridgeport,CT
Summary
Detail-oriented professional with a background in hospitality, reception, and customer-facing support. Strong in phone communication, cash handling, and coordinating busy front-desk tasks. Ready to support efficient office operations and create a welcoming client experience.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Front Desk Receptionist
Extended Stay Deluxe Hotels
Shelton, Connecticut
04.2026 - Current
- Checked guests in and managed guest information through computer systems.
- Answered incoming calls and handled customer inquiries professionally.
- Greeted guests warmly at the front desk to create a welcoming atmosphere., welcoming visitors, and providing professional front-desk customer service.
- Issued room keys and verified guest identification during arrivals
- Coordinated with housekeeping on room readiness and guest arrivals
- Maintained lobby appearance and organized front desk paperwork
Front Desk Receptionist (seasonal)
H & R Block Tax Services
Bridgeport, Connecticut
01.2026 - 04.2026
- Greeted clients entering tax services office
- Answered phones and routed calls to tax professionals
- Scheduled client appointments for tax preparation visits
- Verified client information and updated reception records
- Organized tax documents and front desk files
- Directed clients to appropriate tax service staff
- Maintained clean, welcoming lobby and reception area
- Assisted with incoming mail and office correspondence
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Package Handler
Color Wow
Norwalk, Connecticut
07.2023 - 10.2025
- Packed Color Wow haircare orders for outgoing shipment.
- Sorted packages by destination and carrier requirements.
- Inspected cartons for damage before loading.
- Maintained clean, organized workstations during packing shifts.
- Replenished packing supplies across Color Wow warehouse areas.
- Coordinated with team members to resolve package exceptions.
Paraprofessional
Kelly Services
Bridgeport, CT
01.2023 - 06.2023
- Visited different schools and helped teachers with their students (pre K through 1st grade).
- Started the day by assisting students with classwork, accompanying them to special classes, helping during lunch, and keeping them calm and comfortable.
- Applied positive reinforcement to redirect negative behaviors.
- Provided guidance to students in the classroom setting.
- Assisted teachers with planning and preparing lessons for students.
- Prepared worksheets, copies, and learning supplies for classroom use.
Cashier
Stop and Shop Supermarket
Bridgeport, Connecticut
05.2022 - 12.2022
- Processed customer purchases at front-end checkout registers in supermarket environment.
- Scanned grocery items and applied coupons during stop-and-shop cashier transactions.
- Handled cash, card, and EBT payments using point-of-sale systems.
- Balanced cash drawer and verified register totals after shift close.
- Resolved customer inquiries at service desk using employer policies and procedures.
- Processed returns, exchanges, and refunds following employer transaction guidelines.
- Processed Western Union money transfers and bill payments accurately.
Education
High School Diploma -
Warren Harding Highschool
Bridgeport, CT06-2019
Skills
- Hospitality
- Multitasking
- Appointment scheduling
- Front desk operations
- Cash management
- Caregiving
- HIPAA
- Word processing
- Attention to detail
- Phone communication
- Office experience
- Classroom experience
- Call center experience
- Basic math
- Computer skills
Languages
English
Full Professional
Certification
- CNA certificate
Timeline
Front Desk Receptionist
Extended Stay Deluxe Hotels
04.2026 - Current
Front Desk Receptionist (seasonal)
H & R Block Tax Services
01.2026 - 04.2026
Package Handler
Color Wow
07.2023 - 10.2025
Paraprofessional
Kelly Services
01.2023 - 06.2023
Cashier
Stop and Shop Supermarket
05.2022 - 12.2022
High School Diploma -
Warren Harding Highschool