ALIEZA DRIGGERS
Chuluota
Summary
To secure a position with a wellestablished organization with a stable environment that will lead to a long lasting relationship. I am extremely focused on elevating company standards, company goals, and meeting high expectations.
Overview
8
8
years of professional experience
Work History
MEDICAL OFFICE SPECIALIST
HCA FL Oviedo Urology
11.2022 - 05.2023
- Greet and check in/out patients, and collect personal, medical, and insurance information
- Schedule, reschedule, and verify patient appointments, and schedule appointments
- Addressed and responded to incoming/outgoing calls and correspondence
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
- Created and maintained confidential patient files; implemented EHR systems to automate patient records management
- Collected patient co-payments and recorded payment transactions
- Crossed trained in medical billing as needed
- Creating necessary referrals
- Closing out end of day office reports
- Assisting in Prior Authorizations
- Data Entry
- Assisting in scheduling surgery post op appointments
- Insurance Verifications
- Maintaining high volume phone calls and emails
- Adhering to all office policies and procedures
- Used EMR software to manage patient records and files.
- Processed patient registration, medical forms, and release of information requests.
MEDICAL LEGAL ASSISTANT
Schwed Law Firm
11.2017 - 03.2019
- Assisting attorneys with correspondence with insurance companies
- Document organization and management
- Verified Patient's auto insurance benefits
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to client's
- Answered phones and provided customer service to clients regarding their inquiries or concerns.
- Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments.
- Updated case management system with notes, data and reports.
- Monitored client cases and provided timely updates to attorneys.
MEDICAL OFFICE SPECIALIST
West Palm Beach Behavioral Health
07.2015 - 08.2017
- Greet and check in/out patients, and collect personal, medical, and insurance information
- Schedule, reschedule, and verify patient appointments, and schedule appointments
- Addressed and responded to incoming/outgoing calls and correspondence
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
- Obtain patient vitals
- Created and maintained confidential patient files; implemented EHR systems to automate patient records management
- Collected patient co-payments and recorded payment transactions
- Obtained authorization for Electroconvulsive Therapy (ECT) patients
- Crossed trained in medical billing as needed
- Insurance Verifications
- Prior Authorizations
- Maintained accurate records of patient visits, including scheduling appointments, verifying insurance coverage and collecting payments.
- Used EMR software to manage patient records and files.
- Processed patient registration, medical forms, and release of information requests.
Education
HIGH SCHOOL DIPLOMA -
Quantum High School
Boynton Beach, FLSkills
- Medical Scheduling
- Medical Receptionist
- Excel
- Microsoft
- PowerPoint
- Medical Records
- CPT codes
- ICD10
- Medical Terminology
- Insurance Verification
- EClinicalWorks
- Prior Authorization
- Billing
- Creating Referrals
- Outlook
- Customer Service
- EMR software
- Medical records management
- Insurance billing
- Clinical documentation
- Medical software applications
- Patient referral
Timeline
MEDICAL OFFICE SPECIALIST
HCA FL Oviedo Urology
11.2022 - 05.2023
MEDICAL LEGAL ASSISTANT
Schwed Law Firm
11.2017 - 03.2019
MEDICAL OFFICE SPECIALIST
West Palm Beach Behavioral Health
07.2015 - 08.2017
HIGH SCHOOL DIPLOMA -
Quantum High School