Aliha Morton
Bordentown,NJ
Summary
Dynamic Team Lead at Legacy Treatment Services, recognized for enhancing team performance through effective coaching and mentoring. Demonstrated exceptional attention to detail and conflict resolution skills, fostering a collaborative environment that improved workflows and achieved business goals. Committed to employee development, resulting in a more skilled and motivated workforce.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Legacy Treatment Services, Resident Safety
01.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Team Member
Chick-fil-A
07.2016 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Arts - Early Childhood Studies
Rutgers University
Camden, NJ05.2021
Education
Rowan College At Burlington County
Pemberton, NJ05.2018
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Accomplishments
One year into the role, a promotion to Youth Transition Specialist was earned, demonstrating dedication and ability to make a significant impact on young lives. This role supports individuals under the age of 21 as they navigate the crucial transition to adulthood.
Certification
I was recognized as employee of the month 3 times.
Timeline
Team Lead
Legacy Treatment Services, Resident Safety
01.2022 - Current
Team Member
Chick-fil-A
07.2016 - 12.2022
Bachelor of Arts - Early Childhood Studies
Rutgers University
Education
Rowan College At Burlington County
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