Summary
Overview
Work History
Education
Skills
Timeline
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Alika Agonoy-Lopez

Las Vegas,NV

Summary

Motivated, dependable, and positive employee with an engaging personality and flexible approach. That is successful at providing fast, high-quality customer service .With adaptable and professional means of team collaboration.

Overview

7
7
years of professional experience

Work History

Barback

Station Casinos
12.2023 - Current
  • Making Mixed drinks and properly pouring beers to assist bartenders
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.

Bartender, Server

Dukes Beach House
09.2020 - 09.2023

Bartender Duties:

  • Tend to bar top, Restaurant orders that handle upwards of 650 + covers, And walk up to go line simultaneously.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Restock and upkeep any and all mixtures, alcohol, and dry goods.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Pool Server:
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Constantly show presence on pool deck to tend to 100+ guest wants and needs.

Food Runner

LAVO
02.2023 - 02.2024
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Garnish and Prep all outgoing food

Host, Busser, Food Expeditor

Grand Wailea A Waldorf Astoria
08.2017 - 08.2020

Host Duties:

  • Greet guest with a smile and escort them to their table while providing engaging conversation
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Busser Duties:

  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.

Food Expo:

  • Delivering Food to upwards of 230+ guest with a smile while explaining the dish and garnishes
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Trained new expeditors and food runners according to company policies and standards.

Education

High School Diploma -

Henry Perine Baldwin Highschool
1650 W Kaahumanu Ave, Wailuku, HI 96793
05.2016

Skills

  • Infogenesis & Aloha POS Experience
  • Ability to thrive under Pressure
  • Cocktail recipe knowledge
  • Beer & Wine knowledge
  • Team player and works well with others
  • Problem solving skills
  • Very Organized
  • Efficient at multitasking
  • Hospitality forward work ethic

Timeline

Barback

Station Casinos
12.2023 - Current

Food Runner

LAVO
02.2023 - 02.2024

Bartender, Server

Dukes Beach House
09.2020 - 09.2023

Host, Busser, Food Expeditor

Grand Wailea A Waldorf Astoria
08.2017 - 08.2020

High School Diploma -

Henry Perine Baldwin Highschool
Alika Agonoy-Lopez