Motivated, dependable, and positive employee with an engaging personality and flexible approach. That is successful at providing fast, high-quality customer service .With adaptable and professional means of team collaboration.
Overview
7
7
years of professional experience
Work History
Barback
Station Casinos
Durango
12.2023 - Current
Making Mixed drinks and properly pouring beers to assist bartenders
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
Bartender, Server
Dukes Beach House
130 Kai Malina Pkwy, Lahaina, HI 96761
09.2020 - 09.2023
Bartender Duties:
Tend to bar top, Restaurant orders that handle upwards of 650 + covers, And walk up to go line simultaneously.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Restock and upkeep any and all mixtures, alcohol, and dry goods.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Pool Server:
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Constantly show presence on pool deck to tend to 100+ guest wants and needs.
Food Runner
LAVO
02.2023 - 02.2024
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Collaborated well with other food runners to deliver orders accurately.
Garnish and Prep all outgoing food
Host, Busser, Food Expeditor
Grand Wailea A Waldorf Astoria
3850 Wailea Alanui Dr, Wailea, HI 96753
08.2017 - 08.2020
Host Duties:
Greet guest with a smile and escort them to their table while providing engaging conversation
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Busser Duties:
Provided respectful and courteous bussing services while operating within active dining rooms.
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Food Expo:
Delivering Food to upwards of 230+ guest with a smile while explaining the dish and garnishes
Maintained speed of service for food orders while minimizing errors and complaints.
Trained new expeditors and food runners according to company policies and standards.