Summary
Overview
Work History
Education
Skills
Timeline
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Alika White

West Point,MS

Summary

Dynamic and reliable professional with extensive experience at Huck's Place, excelling in customer service and efficient multitasking. Proven ability to enhance team performance through effective training and communication. Skilled in inventory management and analytical problem-solving, consistently delivering exceptional dining experiences in fast-paced environments.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

10
10
years of professional experience

Work History

Bartender, Server

Huck's Place
03.2021 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Server

Eat With Us Corporation-Harvey's
05.2018 - 03.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Cashier Team Lead

Old Country Store
05.2015 - 05.2018
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Restocked and organized merchandise in front lanes.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.

Education

Associate of Applied Science - General Studies

East Mississippi Community College
Scooba, MS
05-2024

Skills

  • Skilled at prioritizing concurrent responsibilities
  • Customer service
  • Proven reliability
  • Efficient multitasking and prioritization in fast-paced environments
  • Quick-thinking and solution-oriented under high stress
  • Team player with cross functional collaboration skills
  • Effective verbal communication
  • Patience and tolerance
  • Analytical problem-solving
  • Workforce skill enhancement
  • Inventory management
  • Problem-solving

Timeline

Bartender, Server

Huck's Place
03.2021 - Current

Server

Eat With Us Corporation-Harvey's
05.2018 - 03.2021

Cashier Team Lead

Old Country Store
05.2015 - 05.2018

Associate of Applied Science - General Studies

East Mississippi Community College