Aliksander Chandler
Locust Grove,VA
Summary
I am a quality-oriented professional who has been consistently praised
as adaptable by my co-workers and management. Over the course of my
10-year career, I've developed a skill set directly relevant to my growth
in sales, Including account development, client relationship
management and direct sales. Overall, I have consistently demonstrated
Critical thinking, leadership and analytical abilities in every aspect of
my career and look forward to my next learning opportunity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Advisor
Bomnin Chevrolet
08.2024 - 04.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Managed approximately 30 incoming calls and emails per day from customers
- Provided clear communication between the warranty department and other internal teams, fostering a collaborative environment that expedited problem resolution.
- Developed strong relationships with vendors to negotiate favorable terms for warranty repairs and replacements.
Technician
Dillard Alarm Company
06.2023 - 08.2024
- Partnered with vendors to source high-quality equipment for optimal performance, longevity, and customer value.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Installed access controls, alarms and video surveillance systems.
- Fully installed fire alarms and various security devices.
Pest Control Technician
Frontline Pest Professionals
04.2022 - 05.2023
- Locate and evaluate pest damage to buildings and grounds
- Determine optimal corrective actions and follow through with next steps
- Apply pesticides within company quality control procedures and protocols
- Write detailed reports
- Customer satisfaction rate of 98%
Sales Team Leader
Thriveworks Counseling And Coaching
11.2021 - 04.2022
- Managed a team of 12
- Forecasted sales and collaborated with team and management
- Set goals and motivated team
- Expanded Thriveworks company customer base and cemented the market presence
Service Manager
Coops Auto Repair & High Performance
05.2020 - 11.2021
- Maintained team productivity and quality of service
- Increased overall sales by 26%
- Developed customer loyalty programs
- Analyzed reports, and developed departmental processes and procedures
Store Manager
GameStop · Full-time
04.2015 - 11.2020
- Inventory control and cash handling
- Managed multiple team members in a fast-paced customer service environment
- Payroll
- Coached team members and promoted collaboration and overall performance
Skills
- Training: Trained over 30 staff members
- Marketing: 12 years in sales
- Management: 10 years in team leadership and management
- Payroll: 10 Years in payroll management
- Customer Service: 12 years in client facing positions
- Chemical application experience
- Equipment Maintenance: Vehicles,Electronics, and Machinery
Certification
- Licensed Pest Control Applicator Virginia and Maryland
- Certified Sentricon Specialist
- DCJS Private Security Certified
- Wisenet Professional Certification
- Genral Motors Global Certification
- BG Motor State Product Certifcation
Timeline
Service Advisor
Bomnin Chevrolet
08.2024 - 04.2025
Technician
Dillard Alarm Company
06.2023 - 08.2024
Pest Control Technician
Frontline Pest Professionals
04.2022 - 05.2023
Sales Team Leader
Thriveworks Counseling And Coaching
11.2021 - 04.2022
Service Manager
Coops Auto Repair & High Performance
05.2020 - 11.2021
Store Manager
GameStop · Full-time
04.2015 - 11.2020
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