Alina Alipatova
Miami,FL
Summary
Energetic and multilingual person with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server
Pasta Sole
08.2022 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Hair Salon Assistant
Receptionist Jobs
12.2020 - 10.2022
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Personal Assistant to the Owner
MTV
11.2018 - 12.2019
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Organized and attended meetings and compiled related documents and reports.
International Flight Attendant
Aeroflot
02.2010 - 07.2017
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
Education
Master Of Laws -
Vladimir Law University
Moscow, KS03.2014
Skills
- Conflict Resolution Techniques
- Hospitality Service Expertise
- Conflict Mediation
- Team Oversight
- Systems Analysis
- Public Speaking
- Creative Solutions
- Adaptable and Flexible
- Goal-Driven
- Hospitality and Accommodation
Languages
Russian
Native or Bilingual
English
Full Professional
Contact
Miam, FL 33179
Education
Moscow, KS
Timeline
Server
Pasta Sole
08.2022 - 12.2024
Hair Salon Assistant
Receptionist Jobs
12.2020 - 10.2022
Personal Assistant to the Owner
MTV
11.2018 - 12.2019
International Flight Attendant
Aeroflot
02.2010 - 07.2017
Master Of Laws -
Vladimir Law University