Summary
Overview
Work History
Education
Skills
Languages
Timeline
Alina Atanasova

Alina Atanasova

Hollywood,FL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Waitress

Flame House Lounge
2023.01 - 2023.07
  • Used cash registers and credit card machines to cash out customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

Argo Restaurant
2022.07 - 2023.01

Busser

Mia Oceanfront
2022.04 - 2022.06
  • Reset and cleaned tables quickly to prepare for new customers.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.

Education

Bachelor - Enterprise Management

Kharkiv National University of Economics, Avenue Nauki, 9A, Kharkiv, Kharkiv Region, Ukraine
05.2021

Skills

  • Customer Service and Rapport
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Menu Presentation
  • Billing and Payment Processing
  • Beverage Preparation
  • Team Collaboration
  • Adaptable and Flexible

Languages

Russian
Native or Bilingual
English
Limited Working

Timeline

Waitress - Flame House Lounge
2023.01 - 2023.07
Waitress - Argo Restaurant
2022.07 - 2023.01
Busser - Mia Oceanfront
2022.04 - 2022.06
Kharkiv National University of Economics - Bachelor, Enterprise Management

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Alina Atanasova