Alina Bonilla
West Palm Beach
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Reliable teller with experience in fast-paced financial environments, skilled in handling transactions accurately and efficiently. Possess strong mathematical skills, customer service orientation, and adeptness in using banking software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service.
Overview
9
9
years of professional experience
Work History
Teller
Wells Fargo Bank, N.A.
West Palm Beach
07.2016 - Current
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Verified customers' identification to ensure compliance with laws and regulations.
- Received and counted daily inventories of cash, drafts and checks.
- Explained the features of various banking products available to customers.
- Directed specific questions to appropriate branch personnel.
Education
Culinary Artes -
Universidad Católica Madre Y Maestra
Puerto Plata , Dominican Republic 04-2004
Skills
- Cash handling
- Regulatory compliance
- Customer service
- Sales techniques
- Transaction processing
- Conflict resolution
- Banking products
- Team collaboration
- Problem solving
- Strong work ethic
Timeline
Teller
Wells Fargo Bank, N.A.
07.2016 - Current
Culinary Artes -
Universidad Católica Madre Y Maestra