Alina Carrasco
Riverside,CA
Summary
Detail-oriented host known for flexibility and adaptability in high-pressure environments. Skilled in managing reservations and engaging with guests to deliver exceptional service, contributing to a welcoming dining experience.
Overview
1
1
year of professional experience
Work History
Host
Old Spaghetti Factory
Riverside, CA
09.2025 - 06.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating for optimal flow.
- Assisted servers with menu knowledge to enhance guest experience.
- Monitored dining area for cleanliness and readiness between shifts.
- Collaborated with team members to resolve guest inquiries efficiently.
- Handled waitlist management, communicating estimated wait times effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Advised customers about special offerings and menu items to help drive sales.
- Delivered pick-up and curbside orders to guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Ensured all guests received menus, silverware, and necessary table accompaniments promptly upon seating to expedite the dining process.
- Welcomed guests with a friendly demeanor, ensuring a positive first impression.
- Managed reservations using digital booking systems to optimize seating efficiency.
Education
No Degree - Business Administration
Riverside City College
Riverside, CA06-2027
High School Diploma -
Ramona High School
Riverside, CA05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Reservations
- Seating arrangements
- Flexible and adaptable
- Complaint handling
- Guest engagement
- Guest seating
- Guest complaint resolution
- Table bussing
- Food running
- Team player mentality
- Detail-oriented
Languages
Spanish
Limited Working
Interests
- Community Cleanup
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music
- Hiking
- Passionate about balancing physical health with mental and emotional wellness
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Host
Old Spaghetti Factory
09.2025 - 06.2026
No Degree - Business Administration
Riverside City College
High School Diploma -
Ramona High School