ALINA CARRILLO MIANA
San Francisco,CA
Summary
Organized server with experience in fast paced restaurant environments. Learned diverse front-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. Smoothly seated guests, discussed menus and ran food to tables. Maintained clean and organized dining room by removing spills, bussing dishes and resetting tables.
Overview
8
8
years of professional experience
Work History
Server
Social Bird Restaurant and Bar
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/Bartender
A16 Rockridge
04.2021 - 12.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
- Worked with POS system to place orders, manage bills and handle complimentary items
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales
- Checked identification for minimum age for alcoholic beverages
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Operated efficiently in high-volume setting to prepare and serve drinks.
Hostess
PRESS Restaurant
12.2020 - 03.2021
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Made suggestions to customers based on preferences
- Worked well in a fast-paced and rapidly changing environment
- Brought forth the ability to multitask effectively and prioritize tasks.
Event Server
Meadowood Saint
08.2016 - 12.2019
- Worked well independently and on a team to solve problems
- Made menu suggestions that tied into the overall theme of the event
- Cleaned and reset tables for the next customers.
Education
Some College (No Degree) -
Napa Valley College
Napa, CAHigh School Diploma -
Saint Helena High School
06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
Timeline
Server
Social Bird Restaurant and Bar
12.2023 - Current
Server/Bartender
A16 Rockridge
04.2021 - 12.2023
Hostess
PRESS Restaurant
12.2020 - 03.2021
Event Server
Meadowood Saint
08.2016 - 12.2019
Some College (No Degree) -
Napa Valley College
High School Diploma -
Saint Helena High School
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