Summary
Overview
Work History
Education
Skills
Timeline
Server

Alina Fernandez

Miami,FL

Summary

Proven track record in healthcare and customer service, notably at Blumed Consultants, where I enhanced COVID-19 testing accuracy and reduced result wait times. Skilled in venipuncture and patient support, I excel in creating compassionate environments and streamlining workflows. My strong work ethic and exceptional customer service drive continuous improvement and positive patient outcomes.

Overview

19
19
years of professional experience

Work History

Server

Fresco Market and Restaurant
05.2024 - Current

COVID-19 Tester

Blumed Consultants
09.2020 - 12.2023
  • Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
  • Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
  • Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
  • Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.

Health Support Technician

Florida Health Department
03.2020 - 09.2021
  • Reduced patient anxiety and stress by answering questions, providing reassurance, and establishing a comforting presence during difficult procedures or treatments.
  • Demonstrated commitment to ongoing professional development through regular attendance at training workshops related to updated healthcare practices or new technology integration into clinical settings.
  • Facilitated efficient communication between patients, families, and medical teams by serving as a liaison during consultations or updates on treatment plans.
  • Assisted in the administration of medications as directed by healthcare professionals, ensuring proper adherence to protocols and guidelines.
  • Performing blood draw to patients following doctors orders

Lab Technician

Pediatric Professional Associates
07.2005 - 01.2020
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards
  • Perform venipunture on patient from any group of age , processing and sending samples to the outside lab

Education

Medical Assistant /phlebotomist Tech - Health Aide

Hi Tech School of Miami
Miami, FL
11.2002

Bachiller - General Studies

Ipu Otto Parellada
Santiago De Cuba , Cuba
07.1992

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Fresco Market and Restaurant
05.2024 - Current

COVID-19 Tester

Blumed Consultants
09.2020 - 12.2023

Health Support Technician

Florida Health Department
03.2020 - 09.2021

Lab Technician

Pediatric Professional Associates
07.2005 - 01.2020

Medical Assistant /phlebotomist Tech - Health Aide

Hi Tech School of Miami

Bachiller - General Studies

Ipu Otto Parellada

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Alina Fernandez