Alina Flores
Flagstaff ,AZ
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
6
6
years of professional experience
Work History
Server
Diablo Burger
Flagstaff, AZ
06.2023 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
T-Homie
Tourist Home All Day Cafe
Flagstaff, AZ
09.2022 - 09.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Hostess
Smokin Fins
Chandler , AZ
03.2019 - 08.2021
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Serving Assistant
Roys
Chandler, AZ
05.2021 - 07.2021
- Demonstrated proper food safety practices by accurately completing the quality control checklist.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Served food quickly for positive guest experiences.
- Wiped down tables, and removed trash and dirty plates to provide a clean, welcoming dining environment.
Education
Biomedical Sciences
Northern Arizona University
Flagstaff, AZ05.2025
High School Diploma -
Desert Vista High School
Phoenix, AZ05.2021
Skills
- Check Payment Processing
- Seating Assignment Preparation
- Buffet Setup and Takedown
- Special Dietary Requirements
- High-Volume Dining
- Table Bussing
- Time Management and Prioritization
- Reservation Management
- Opening and Closing Procedures
- Cleaning and Sanitizing
- Team Player
Timeline
Server
Diablo Burger
06.2023 - Current
T-Homie
Tourist Home All Day Cafe
09.2022 - 09.2024
Serving Assistant
Roys
05.2021 - 07.2021
Hostess
Smokin Fins
03.2019 - 08.2021
Biomedical Sciences
Northern Arizona University
High School Diploma -
Desert Vista High School