Alina Kukovich
The Pitt
Pittsburg,KS
5
years of professional experience
Communication graduate with experience in customer service and administrative support across fast-paced service and university environments. Passionate about fostering collaboration and creating environments where people feel comfortable communicating and sharing their ideas. Skilled in organization, relationship building, and problem-solving, and eager to contribute these strengths in a corporate setting.
Work History
Server
7 Months- Upsold menu items and specials, enhancing guest experience through rapport building.
- Upsold menu items and specials while building rapport with guests.
- Collaborated with management to streamline service process for accuracy and timeliness.
Server
2 Years 7 Months- Served 30 - 40 guests per shift, ensuring satisfaction and addressing inquiries.
- Processed financial transactions with attention to detail, resolving customer concerns effectively.
- Prioritized competing responsibilities to ensure quick service turnaround and reduce wait times during peak hours.
Student Secretary
4 Months- Provided professional phone support, efficiently redirecting calls and assisting students, staff, and visitors to ensure smooth communication.
- Greeted and welcomed visitors, directing them appropriately to enhance their experience and access to services.
- Executed various assignments as assigned by the Vice President and other department heads.
Education
Bachelor of Science - Communication, Human Communication, Psychology
Skills
Customer Service
Time Management
Team Collaboration
POS systems
Problem Solving
Interpersonal Communication
Timeline
Server
The Pitt
01.2026 - CurrentRead More
Server
Shooters Bar & Grill, Frontenac KS
06.2023 - 01.2026Read More
Student Secretary
Pittsburg State University, Pittsburg KS
01.2022 - 05.2022Read More
Pittsburg State University
Bachelor of Science from Communication, Human Communication, Psychology
Read More