Alina M. Williams
Scio,OH
Summary
Dynamic professional with a strong background in customer service, excelling in communication and order verification. Proven ability to enhance client satisfaction through active listening and team collaboration. Recognized for adaptability and attention to detail, ensuring a seamless shopping experience while managing customer feedback effectively. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sam's Club
Saint Clairsville, Ohio
07.2025 - Current
- Maintained a high level of customer service while ensuring customer satisfaction.
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained up-to-date knowledge of current trends and popular items.
- Managed customer inquiries and resolved issues regarding product selections.
- Collaborated with team members to enhance overall shopping experience for clients.
Unpaid Internship
Hope Grows
Moon Twp, USA
01.2025 - 05.2025
- Performed caregiver check-in calls using secure platforms (Salesforce, ESI ePhone2Go).
- Participated in clinical meetings and community vendor fairs.
- Supported administrative tasks and ensured compliance with care protocols.
Cashier
Sander’s Market
Cadiz, USA
10.2021 - 07.2023
- Provided exceptional service to customers.
- Trained and supported onboarding of new team members.
- Handled transactions, refunds, and receipts with accuracy and efficiency
Unpaid Internship
Harrison County Sheriff’s Office
Cadiz, USA
08.2022 - 01.2023
- Conducted case studies and behavior analysis to support investigations.
- Observed law enforcement procedures and protocol.
- Assisted with internal communication and documentation processes.
Education
Bachelor’s of Science - General Psychology
Robert Morris University
Moon Township, PA05.2025
Associates of Science - Psychology
Belmont College
Belmont County, OH05.2023
Honors Diploma -
Harrison Central High School
Cadiz, OH05.2023
Skills
- Communication skills
- Interpersonal relations
- Active listening
- Team collaboration
- Attention to detail
- Positive attitude
- Adaptability
- Order verification
- Physical stamina
- Online ordering systems
- Order prioritization
- Customer feedback management
Activities And Volunteer Work
- Humane Society of Harrison County, 05/19, Present
- National Honor Society, 09/21, 05/23
- Youth Soccer, 09/21, 10/23
- Fraternal Order of The Eagles, 09/22, Present
References
References available upon request.
Timeline
Personal Shopper
Sam's Club
07.2025 - Current
Unpaid Internship
Hope Grows
01.2025 - 05.2025
Unpaid Internship
Harrison County Sheriff’s Office
08.2022 - 01.2023
Cashier
Sander’s Market
10.2021 - 07.2023
Bachelor’s of Science - General Psychology
Robert Morris University
Associates of Science - Psychology
Belmont College
Honors Diploma -
Harrison Central High School
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