Alina Yukhimchuk
Springfield,MO
Summary
Proven track record in enhancing customer experiences and streamlining scheduling processes, as demonstrated at Springwater Chiropractic Clinic. Excelled in verbal communication and client account management, achieving a significant improvement in client satisfaction. Skilled in research abilities and adept at fostering lasting customer relationships.
Overview
12
12
years of professional experience
Work History
Caretaker
Bilingual In Home
08.2024 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
Housekeeper
Holiday Inn Hotel and Suites
11.2019 - 03.2020
- Verified cleanliness, restock and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Worked the laundry room and distributed linens
Receptionist
Peace of Mind Property Management
06.2016 - 06.2017
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Took payments for rental properties
- Coordinated and did tasks for everyone on the office floor
Sales Associate
Pandora
11.2015 - 03.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized stations and store displays to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Promote certain products and link sell based on customer information received and marketing and training techniques.
Sales Associate
Silkwood Boutique
06.2014 - 10.2015
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Independently opened and closed the store.
Front and Back Desk Receptionist
Springwater Chiropractic Clinic
05.2013 - 06.2014
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Cleaned, sanitized and organized rooms to prepare for patients.
- Did all laundry and managed hearing pack station for rooms and patients.
Education
Gresham HS
Gresham, ORSkills
- Scheduling and Planning
- Verbal Communication
- Customer Service
- Call handling
- Research abilities
- Client Account Management
- Product knowledge
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Caretaker
Bilingual In Home
08.2024 - Current
Housekeeper
Holiday Inn Hotel and Suites
11.2019 - 03.2020
Receptionist
Peace of Mind Property Management
06.2016 - 06.2017
Sales Associate
Pandora
11.2015 - 03.2016
Sales Associate
Silkwood Boutique
06.2014 - 10.2015
Front and Back Desk Receptionist
Springwater Chiropractic Clinic
05.2013 - 06.2014
Gresham HS