Alina Zaporowski
Flagstaff,AZ
Summary
Offering positive attitude and willingness to learn and develop within a customer-oriented environment. Brings understanding of customer service principles and skills in communication and organization. Eager to kickstart my career and contribute positively to a forward-thinking organization.
Overview
2
2
years of professional experience
Work History
Front of House Trainer
Chipotle Mexican Grill
09.2022 - 10.2024
- Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
- Facilitated hands-on learning opportunities for trainees, ensuring they gained practical experience essential for their roles.
- Evaluated employee performance regularly, offering constructive feedback and guidance for continued success.
- Established strong rapport with team members, cultivating trust and open lines of communication vital for successful collaboration.
- Assisted management in identifying areas for improvement, resulting in increased overall performance.
Marketing Intern
Barron Lighting Group, Inc.
05.2023 - 07.2023
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Facilitated collection and analysis of customer feedback to guide improvements in marketing strategies.
- Collaborated with sales team to create marketing materials that clearly communicated product benefits.
Education
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05-2028
High School Diploma -
Sandra Day O' Connor High School
Phoenix, AZ05-2024
Skills
- Food safety
- Reservation systems
- Cash handling proficiency
- Guest relations
- Employee coaching
- Training and mentoring
- Team building
- Staff motivation
- POS system operations
- Conflict resolution
Timeline
Marketing Intern
Barron Lighting Group, Inc.
05.2023 - 07.2023
Front of House Trainer
Chipotle Mexican Grill
09.2022 - 10.2024
Bachelor of Science - Psychology
Northern Arizona University
High School Diploma -
Sandra Day O' Connor High School
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