Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aline Petry

Gueydan,LA

Summary

Skilled Mental Health Technician with Certified Nurse Assistant Certification and extensive mental health services background. Supported numerous patients in large residential treatment facilities and played a key role in the achievement of positive patient outcomes. Assisted in helping achieve record yearly and monthly numbers working main intake office. Excellent communications and patient management skills leading to desirable results.

Overview

7
7
years of professional experience

Work History

Substitute Teacher

Jeff Davis School Board
Jennings, LA
08.2019 - 03.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Mental Health Technician

Compass Health
Crowley, LA
07.2016 - 04.2019
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.

Customer Service Representative

G&h Hunting And Outdoors
Gueydan, Louisiana
10.2012 - 01.2014
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Education

Associate of Science - Nursing Science

South Louisiana Community College
Lafayette, LA
01.2025

Skills

  • Enforcing Classroom Rules
  • Behavior Management
  • Staff Collaboration
  • Small Group Tutoring
  • Administrative Updates
  • Special Assignments
  • Positive Reinforcement Strategies
  • Algebra II
  • Microsoft Excel
  • Inventorying Supplies

Timeline

Substitute Teacher

Jeff Davis School Board
08.2019 - 03.2022

Mental Health Technician

Compass Health
07.2016 - 04.2019

Customer Service Representative

G&h Hunting And Outdoors
10.2012 - 01.2014

Associate of Science - Nursing Science

South Louisiana Community College
Aline Petry