Alinne Vanessa Delgadillo-Arroyo
Easton,MD
Overview
7
7
years of professional experience
Work History
Activities Assistant
Pines Nursing And Rehab
Easton, MD
10.2023 - Current
- Prepared reports for management regarding status and progress of recreational activities.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Collaborated with other recreation staff in developing new recreational activities.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Manager
Chipotle
Easton, MD
08.2021 - 10.2023
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Barista
The Blue Crab
Saint Michaels, MD
05.2017 - 06.2021
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma -
Easton High School
Easton, MDSkills
- Group Supervision
- Emotional Support
- Friendly, Positive Attitude
- Time Management
- Documentation skills
- Relationship Building
- Conflict Resolution
- Excellent Communication
- Cultural Awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Activities Assistant
Pines Nursing And Rehab
10.2023 - Current
Manager
Chipotle
08.2021 - 10.2023
Barista
The Blue Crab
05.2017 - 06.2021
High School Diploma -
Easton High School