Alisa Bentley

· Develop and implement TEKS-aligned lessons to meet diverse needs.

· Collaborate with SPED teams to modify curriculum based on IEPs.

· Use data-driven assessment to adjust instructional plans.

· Support extracurricular and campus initiatives.

· Conduct safety assessments, crisis de-escalation, and follow-up.

· Provide resource linkage and mandated reporting.

· Document all contacts with accuracy in real time.

· Mentor volunteers and support training processes.

· Develop and implement TEKS-aligned lessons to meet diverse needs.

· Collaborate with SPED teams to modify curriculum based on IEPs.

· Use data-driven assessment to adjust instructional plans.

· Support extracurricular and campus initiatives.

· Develop and implement TEKS-aligned lessons to meet diverse needs.

· Collaborate with SPED teams to modify curriculum based on IEPs.

· Use data-driven assessment to adjust instructional plans.

· Support extracurricular and campus initiatives.

· Delivered intensive case management and crisis intervention.

· Developed individualized treatment plans and psychosocial assessments.

· Collaborated with medical providers, hospitals, and law enforcement.

· Provided individual, family, and group rehabilitation.

· Delivered intensive case management and crisis intervention.

· Developed individualized treatment plans and psychosocial assessments.

· Collaborated with medical providers, hospitals, and law enforcement.

· Provided individual, family, and group rehabilitation.

· Delivered intensive case management and crisis intervention.

· Developed individualized treatment plans and psychosocial assessments.

· Collaborated with medical providers, hospitals, and law enforcement.

· Provided individual, family, and group rehabilitation.

• Maintained high level of customer service to all internal and external customers
• Answered patient phone calls utilizing UT Southwestern PROS concepts.
• Confirmed patient appointments
• Input non-urgent encounters for nurses and doctors
• Page doctors and nurses for urgent matters such as critical labs
• Route calls to the proper areas within both clinics
• Contacted nurses regarding inputting patient labs into the system
• Confirmed registration information and updates as appropriate
• Heart & Lung Transplant and Kidney, Liver, Pancreas

• Send out reports
• Processed medical claims
• Assist with special projects/ Build PowerPoint presentations
• Coordinate open enrollment
• Enter Medical and Dental Rates
• Work open cases
• Assist in the Call Center and call clients to get updates
• Order all office supplies
• Coordinate/ Schedule meetings/ Assist the front desk
• Call Carriers and inform that participant is up to date
• Monitor Medical and Dental Billing as well as FSA benefits
• Turn off all FSA cards that are pass due
• Build carrier plans for new client that are coming on.