Helena Espinoza
Garland
Summary
Administrative Assistant at ILTexas Garland High School with a proven record of streamlining office operations and managing documentation efficiently. Skilled in Microsoft products, office administration, and staff coordination, with a strong focus on accuracy and timely project delivery. Recognized for exceptional customer service, attention to detail, and the ability to manage multiple tasks in fast-paced environments. A self-motivated team player committed to supporting school operations and exceeding objectives.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
International Leadership of Texas Garland HS
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Volunteered to help with special projects of varying degrees of complexity.
Attendance Clerk
International Leadership of Texas Garland HS
08.2022 - 08.2023
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Called parents and guardians to inquire about late or truant students.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Medical Assistant/Receptionist
Premier Injury Clinic
11.2021 - 08.2022
- Enhanced office productivity by handling high volume of callers per day.
- Helped patients complete necessary medical forms and documentation.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Infant Teacher
Primrose School of Bent Trail
10.2019 - 08.2020
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
Bachelor of Science - DMSO
Collin College
McKinney05-2028
Associate of Science -
Dallas College
Dallas, TX05-2025
High School Diploma -
International Leadership Of Texas - Garland High School
Garland, TX05.2017
Skills
- Calendar Management
- Office Administration
- Scheduling
- Spreadsheet Management
- Document Management
- Customer Service
- Staff Management
- School records management
- Microsoft Outlook
- Dedicated Team Player
- Microsoft Products
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
International Leadership of Texas Garland HS
08.2023 - Current
Attendance Clerk
International Leadership of Texas Garland HS
08.2022 - 08.2023
Medical Assistant/Receptionist
Premier Injury Clinic
11.2021 - 08.2022
Infant Teacher
Primrose School of Bent Trail
10.2019 - 08.2020
Bachelor of Science - DMSO
Collin College
Associate of Science -
Dallas College
High School Diploma -
International Leadership Of Texas - Garland High School