Alisa Burke-Ruiz
Palm Springs,CA
Summary
Accomplished Medical Assistant with a proven track record at Desert Nephrology with Dr. Alderman, enhancing clinic efficiency and patient care through expert management of clinical documentation and direct patient care. Skilled in HIPAA compliance and renowned for exceptional customer service, seamlessly integrating hard and soft skills to improve patient experiences and operational workflows.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Dr. Alderman
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Restaurant Hostess
Sammy G's Tuscan Grill
08.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Medical Assistant
Mayfeild College
Cathedral City, CA11.2023
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Reliable team player
- Electronic Health Records
- CPR
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Dr. Alderman
10.2023 - Current
Restaurant Hostess
Sammy G's Tuscan Grill
08.2022 - 05.2023
No Degree - Medical Assistant
Mayfeild College
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