Alisa Gutierrez
Clute,TX
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.
Overview
3
3
years of professional experience
Work History
Patient Service Specialist
MYCHN
Alvin, Texas
02.2025 - Current
- Provided exceptional customer service to enhance patient experience and satisfaction.
- Educated patients about services available at MYCHN and answered inquiries promptly.
- Greeted patients upon arrival and verified patient information.
- Assisted patients with scheduling appointments.
- Managed patient check-in processes efficiently to reduce wait times.
Cashier
Gaspachos El Charro
Richwood, TX
07.2023 - 02.2025
- Assist customers with product inquiries and provide recommendations for purchases.
- Maintain clean and organized checkout area to enhance customer experience.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Cashier
Red Top Burgers
Clute, Texas
06.2022 - 07.2023
- Collaborate with team members to ensure smooth store operations during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Brazoswood High School
Clute, TX05-2024
Skills
- Patient education
- Appointment scheduling
- Friendly and outgoing
- Patient check-in
- Customer service
- Health insurance knowledge
Languages
Spanish
Native/ Bilingual
Timeline
Patient Service Specialist
MYCHN
02.2025 - Current
Cashier
Gaspachos El Charro
07.2023 - 02.2025
Cashier
Red Top Burgers
06.2022 - 07.2023
High School Diploma -
Brazoswood High School
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