Detail-oriented professional with strong organizational and time management skills. Experienced in data entry and customer service, enhancing operational efficiency in fast-paced environments.
Work History
Receptionist
3 Years 3 Months
Iowa Dental Clinic | 02.2019 - 05.2022
Managed patient scheduling and appointment confirmations to enhance operational efficiency.
Maintained accurate patient records using electronic health record (EHR) systems for improved data integrity.
Provided excellent customer service, addressing patient inquiries and concerns promptly and professionally.
Coordinated communication between patients and dental staff to streamline office workflow.
File Clerk Team Lead
6 Years 5 Months
Iowa Ortho | 04.2006 - 09.2012
Organized and maintained confidential patient files for optimal accessibility.
Processed incoming documents efficiently to ensure timely record updates.
Implemented filing system improvements that enhanced retrieval speed and accuracy.
Trained new staff on file management protocols and best practices.