Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Alisa Wallace

Rock Hill,SC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

29
29
years of professional experience

Work History

Certified Nursing Assistant

Liberty-Royal Park Rehabilitation
06.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.

Clinical Medical Assistant

ML Pulmonology
10.2024 - 05.2025
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
  • Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
  • Increased patient satisfaction through compassionate communication and support during medical procedures.

Certified Nursing Assistant

Southminster
06.2006 - 05.2023
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.

Certified Nursing Assistant

Sharon Towers
10.1996 - 06.2006
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

Graduate Certificate - Medical Billing And Coding

Rasmussen University
ST. Cloud, Minnesota
02-2025

Skills

  • Medical billing and coding
  • Analytical and critical thinking
  • Medical record organization
  • Coding Standards Adherence
  • Medical terminology expertise
  • Medical education experience
  • Medical billing procedures
  • Medical documentation handling
  • Electronic medical records handling
  • Medical billing basics
  • Medical records and documentation

Timeline

Clinical Medical Assistant

ML Pulmonology
10.2024 - 05.2025

Certified Nursing Assistant

Liberty-Royal Park Rehabilitation
06.2024 - Current

Certified Nursing Assistant

Southminster
06.2006 - 05.2023

Certified Nursing Assistant

Sharon Towers
10.1996 - 06.2006

Graduate Certificate - Medical Billing And Coding

Rasmussen University

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Alisa Wallace