Alisa Wilson

• Assisted customers with inquiries, providing timely and accurate information about services and products.
• Resolved customer complaints efficiently, enhancing overall satisfaction and retention rates.
• Utilized CRM software to track customer interactions and streamline service requests.
• Collaborated with team members to improve response times and service quality through effective communication.

Working at Baylor Surgical hospital in the billing department and also the payroll department. Data entry clerk.

Billing department, patient service and phone representative.

* ensuring that the phones in the entire clinic are working properly.

* strong communication skills

* inputting data entry information

* scheduling appointments and assisting with updating patients information.