Alisabeth Saddler
Riverside,CA
Summary
Dynamic Senior General Store Manager at The Estee Lauder Companies, recognized for enhancing profitability through strategic merchandising and operational efficiency. Expert in performance analysis and team leadership, fostering a high-performance culture that drives customer satisfaction and loyalty. Proven track record in implementing effective inventory management strategies to optimize sales conversions.
Overview
21
21
years of professional experience
Work History
Senior General Store Manager
The Estee Lauder Companies
Los Angeles, CA
03.2016 - 07.2025
- Expanded customer base with targeted marketing campaigns tailored to the local demographic profile.
- Cultivated a high-performance team culture through ongoing coaching, mentoring, and cross-functional collaboration efforts.
- Implemented store layout changes to maximize floor space utilization and optimize product placement for higher sales conversions.
- Improved overall operational efficiency through rigorous performance analysis and continuous process improvements.
- Delivered impressive store performance with efficient cost control measures, resulting in increased profitability.
- Streamlined store operations by implementing effective inventory management strategies and optimizing staff schedules.
Assistant Manager
The Estee Lauder Companies
Ontario, CA
07.2006 - 03.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Key Holder Supervisor
The Estee Lauder Companies
Ontario, CA
11.2004 - 07.2006
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Trained and mentored new employees.
Education
Bachelor - Business Administration And Management
Southern New Hampshire University
Hooksett, NHHR Learning And Development Certification - Human Resources Development
Cal Bright
Online Skills
- Store operations
- Health and safety compliance
- Merchandising strategies
- Social media marketing
- Employee scheduling
- Performance analysis
- Facilities management
- Profit maximization
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Team leadership
- Team motivation
Additional Information
Proficient in Microsoft Office, Power Bi, Retail Next, WFM and BlueYonder payroll and scheduling systems, Oracle CRM, and Eightfold ai
Timeline
Senior General Store Manager
The Estee Lauder Companies
03.2016 - 07.2025
Assistant Manager
The Estee Lauder Companies
07.2006 - 03.2016
Key Holder Supervisor
The Estee Lauder Companies
11.2004 - 07.2006
Bachelor - Business Administration And Management
Southern New Hampshire University
HR Learning And Development Certification - Human Resources Development
Cal Bright