Alisen Clark
Groton,SD
Summary
Dedicated hairstylist with expertise in client consultations and outstanding customer service. Proven ability to foster strong relationships while ensuring satisfaction through effective communication and personalized hair care education.
Overview
16
16
years of professional experience
Work History
Hairstylist
Salon Remix/Self employed
Aberdeen, South Dakota
02.2020 - Current
- Consulted with clients to determine desired hairstyles and preferences.
- Assisted in maintaining cleanliness of workstations and salon equipment.
- Participated in team meetings to discuss salon operations and client feedback.
- Greeted customers, answered phones and booked appointments.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Recommended products to clients based on their individual needs.
Hairstylist
Adam And Eve Styling Salon
Aberdeen, South Dakota
09.2012 - 02.2020
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Recommended products to clients based on their individual needs.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Efficiently managed time to ensure timely service delivery and minimize client wait times.
Collector/Teller
Wells Fargo
Aberdeen, South Dakota
01.2010 - 09.2012
- Answered customer inquiries regarding bank products and services.
- Delivered exceptional service to customers in person or over telephone.
- Provided guidance and assistance to customers who were facing financial difficulties.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
- Communicated effectively with clients to resolve issues and ensure satisfaction with banking services.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Maintained accurate records of all collection activities in system database.
- Answered customer questions regarding account discrepancies or problems.
- Investigated disputed claims and made appropriate adjustments when necessary.
Education
Cosmetology License - Cosmetology
Salon Professional Academy
Fargo, ND10-2010
Some College (No Degree) - Business Administration and Management
NDSCS
Wahpeton, NDSkills
- Client consultations and relationship management
- Salon operations and maintenance
- Appointment scheduling and time management
- Product knowledge and customer education
- Effective communication and problem solving
- Team collaboration and attention to detail
- Social media promotion and engagement
- Quick learning and adaptability
- Outstanding customer service and client retention
- Endurance in high-pressure environments
Timeline
Hairstylist
Salon Remix/Self employed
02.2020 - Current
Hairstylist
Adam And Eve Styling Salon
09.2012 - 02.2020
Collector/Teller
Wells Fargo
01.2010 - 09.2012
Cosmetology License - Cosmetology
Salon Professional Academy
Some College (No Degree) - Business Administration and Management
NDSCS