Alisha
Bardstown,KY
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
9
9
years of professional experience
Work History
Office Manager
C&A Trucking
Bardstown, KY
01.2023 - 10.2024
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Certified Clinical Medical Assistant
Private Care -Linda Miracle
Bardstown, KY
05.2019 - 12.2022
- Provided support to patient by helping them fill out forms and answering their questions about health care services.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
Certified Clinical Medical Assistant
Bardstown Internal Medicine
Bardstown, KY
03.2016 - 06.2020
- Performed patient intake, including taking vital signs and medical histories.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Documented lab results accurately into the Electronic Medical Record system.
- Conducted EKG tests for patients and monitored heart rate during stress tests.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Assisted in scheduling appointments for patients over the phone or via email communication.
Education
Certification - Certified Clinical Medical Assistant
Kentucky School of Phlebotomy
Louisville, KY02-2015
Some College (No Degree) - Registered Nurse
Elizabethtown Community And Technical College
Elizabethtown, KYSkills
- Employee Supervision
- Team Supervision
- Billing
- Office Management
- Policy Development
- Customer Service
- Inventory Control
- Staff hiring
- Compliance Monitoring
- Clerical Support
- Organizational Skills
- Relationship Building
- Mail handling
- Human Resources
Timeline
Office Manager
C&A Trucking
01.2023 - 10.2024
Certified Clinical Medical Assistant
Private Care -Linda Miracle
05.2019 - 12.2022
Certified Clinical Medical Assistant
Bardstown Internal Medicine
03.2016 - 06.2020
Certification - Certified Clinical Medical Assistant
Kentucky School of Phlebotomy
Some College (No Degree) - Registered Nurse
Elizabethtown Community And Technical College