Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alisha Bhalia

Poughkeepsie,NY

Summary

Results-driven retail professional with expertise in customer engagement, promotions planning, and sales strategy development. Committed to enhancing team performance and customer satisfaction through effective training and operational excellence.

Overview

7
7
years of professional experience

Work History

Cashier

Family Dollar
Poughkeepsie, NY
08.2025 - 10.2026
  • Processed cash, debit, and credit transactions accurately using POS systems.
  • Balanced register drawers and resolved discrepancies with attention to detail.
  • Greeted customers and provided prompt assistance at checkout and sales floor.
  • Scanned coupons, promotions, and discounts while following store policies.

Shift Lead

Dollar General
Poughkeepsie, NY
03.2022 - 08.2025
  • Supervised daily store operations, delegating tasks to maintain smooth front-end and sales floor workflow.
  • Trained associates on register procedures, customer service standards, and company policies.
  • Monitored cash handling, transaction accuracy, and safe deposit preparation during shifts.
  • Coordinated stock replenishment, merchandising resets, and recovery to keep shelves organized.

Sales Representative

Boost Mobile
Poughkeepsie, NY
01.2020 - 03.2022
  • Assisted customers with wireless plan selections, device upgrades, and accessory recommendations.
  • Processed new activations, number transfers, and account changes using point-of-sale systems.
  • Resolved billing questions, service issues, and device setup concerns with clear product knowledge.
  • Promoted prepaid offerings, add-ons, and promotions to match customer needs.

Education

High School Diploma -

Wallkill Señor High School
Wallkill, NY
07.2019

Skills

  • Merchandise display
  • Customer engagement
  • Retail operations

Accomplishments

-works at Dollar general promoted to shift lead after 3 months

Timeline

Cashier

Family Dollar
08.2025 - 10.2026

Shift Lead

Dollar General
03.2022 - 08.2025

Sales Representative

Boost Mobile
01.2020 - 03.2022

High School Diploma -

Wallkill Señor High School