Alisha Blenker

• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared a variety of coffee beverages and specialty drinks for customers, often through recipe memorization.
• Maintained cleanliness and organization of the coffee preparation area, dining space, and the shop, as well as deep cleaned as needed.
• Restocked, priced, and sold retail items.
• Collaborated with team members to manage inventory and stock supplies efficiently.
• Handled cash transactions accurately through point-of-sale systems during busy periods.
• Managed the morning rush of customers daily with efficient, levelheaded customer service, and reset the work area after rushes.
• Prepared food for lunchtime and filled lunch orders.
• I managed my time to complete front-of-the-house and back-of-the-house jobs, frequently by making checklists.

• Took customer orders accurately and relayed them to the kitchen staff.
• Managed multiple tables efficiently to ensure timely service and satisfaction.
• Addressed customer inquiries and resolved issues promptly and professionally.
• Assisted other wait staff members in times of heavy customer traffic.
• Checked back with customers throughout meal service to ensure satisfaction.
• Answered questions about menu items, ingredients, and pricing.
• Performed nightly closing tasks such as rolling silverware, cleaning machines, wiping down bus carts, etc.

During this time, I attended Basic Combat Training at Fort Jackson, S.C. I requested a Chapter 11 discharge after realizing that the Army wasn’t the right path for me at this time, for multiple reasons including that I needed to be home to support my family through health issues.