Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Assistant Manager/Lube Technician
5 Months
Take 5 Oil Change | 10.2024 - 03.2025
Assisted in managing daily operations to ensure efficient service delivery.
Supported team members in executing oil change procedures and customer interactions.
Maintained cleanliness and organization of work areas to enhance safety and efficiency.
Collaborated with management to train new staff on operational protocols and customer service standards.
Contributed to inventory management by tracking supplies and placing orders as needed.
Assistant General Manager
1 Year 7 Months
Soulman's Bar-B-Que | 05.2022 - 12.2023
Assisted in managing daily operations to ensure efficient service delivery.
Coordinated staff schedules to optimize labor resources and enhance productivity.
Supported inventory management processes, maintaining stock levels for operational efficiency.
Implemented training programs for new hires, improving onboarding experience and team performance.
Enhanced customer satisfaction by addressing feedback and resolving service issues promptly.
Monitored compliance with health and safety standards to promote a safe working environment.
Supervisor
6 Months
Aviands | 07.2019 - 01.2020
Supervised daily operations to ensure compliance with safety and quality standards.
Trained new staff on operational procedures and company policies.
Monitored workflow efficiency, identifying areas for process improvement.
Coordinated inventory management to optimize stock levels and reduce waste.
Implemented training programs that enhanced team performance and productivity.
Assistant Manager
1 Year 4 Months
Dairy Queen | 01.2018 - 05.2019
Enhanced team performance through effective scheduling and workflow management.
Implemented training programs to improve staff efficiency and customer service skills.
Monitored inventory levels, ensuring timely replenishment and minimizing waste.
Analyzed sales data to identify trends and optimize product offerings.
Maintained high standards of cleanliness and food safety compliance across operations.
Shift Manager
3 Years 7 Months
Arby's | 02.2014 - 09.2017
Oversaw daily operations, ensuring adherence to company standards and operational efficiency.
Trained and mentored staff on food safety protocols and customer service excellence.
Managed inventory levels, reducing waste through effective stock rotation practices.
Implemented scheduling strategies to optimize labor resources during peak hours.
Enhanced customer satisfaction by resolving complaints and improving overall service quality.